What is your normal turnaround time?
- Normally 3-5 working days after art approval
What are your credit and payment terms?
- O.D. first orders; net 30 future orders upon credit approval.
- Acceptable forms of payment: check, Paypal or credit card.
- Download resale certificate
- Download credit application
What are your artwork guidelines?
- Preferred Format: Outlined PDF.
- Convert all type and fonts to outlines
- Minimum 300 dpi resolution
- Spot and Pantone colors should not be CMYK.
- Minimum 0.6 pt. on lines or ruled strokes
- Minimum 8% dot
- Minimum 0.125” bleeds beyond die lines
How do I send you my artwork?
- Separate file for each version in purchase order
- Upload files on Contact Page
What are your print and die specifications?
- Print area: 10” x 24”
- Die cut area: 10” x 24”
What holidays are you closed?
- New Year’s Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving (Thursday and Friday)
- Christmas Day
What is the Jenco Seal of Quality?
- This is not just a starburst label that goes on every item we package in-house. It’s not just a money-back guarantee either. It is how we do business by standing behind our work. Contact us if you have any questions, concerns, or need a second opinion.